I have collected a lot of items for my personal collection, having gone through a number of fads and phases and changes of eras, or I liked a model and bought it. My display cabinets have been filled to overflowing a number of times and then I decide to have a clear out and start collecting something else. Both teral2 and teraltrains model railways dynamics are based on my experience as a train guard at Kings Cross in the 1970s, a keen interest in model railways and many years of experience in retail and public sector business.I treat my customers the same way that I wish to be treated. So, you can expect the same quality service from both teraltrains and teral2. The items that I sell as teral2 are from my own personal collection, so my invoice/receipts will not show VAT. My Terms & Conditions describe my responsibilities to you. I do my best to describe whether the item is new or used and its overall condition. If you have any questions on an item, please feel free to message me. Thanks for your time and I hope you find something you like. Rake of 6x Excellent New Graham Farish 373-776E TTA Tank Wagons'ESSO' Branding. Genuine Sale from my Collection. As soon as I received them, they were put into storage. They have not been used by me and I have never removed them from their boxes. As you can see from the photos, they look unused and the boxes are 10 out of 10. You can be assured that they will be very well packed.
I have described these items to the best of my ability but please feel free to ask questions. Thank you for your interest. That means the goods I sell you must be as described, of satisfactory quality and fit for purpose, unless clearly described as otherwise e.All my items will be clearly described as to condition (whether new or used). This includes the loco, the box, spares/attachments/nameplates etc. And paperwork and any other associated presentation material. If the box is damaged, then I will say so and describe it as best I can, with photograph(s). Will be checked to ensure all is present and correct. The loco will be security marked before despatch. If the item (Box) is received badly damaged in transit. Time is of the essence here and taking photographs is very helpful.
On receipt of the item and finding that the packaging and loco box are sound, undamaged and as described and that the contents are satisfactory and complete, I would strongly encourage you to test the item as soon as is reasonably practicable. When removing a loco from its housing and wrapping, for first inspection, I recommend that you use cotton or latex gloves. Always read and act on the manufacturers instructions enclosed. This includes using the correct controller and voltage setting (DC or DCC) and appropriate levels of power when running in. I appreciate you may choose to store the item unopened and untested but please understand that this will make any future discovery of a fault more difficult to resolve.
Also, if the bagged spares/nameplates have been opened and/or incorrectly fitted, broken or lost. Use of incorrect voltage or faulty/substandard controller equipment. Or careless use of the loco during live operation.Which actions result in damage to the loco motor, circuit boards and parts, wiring, decoder/sound card (if fitted) and/or lights etc. The fitting (and removal) of DCC decoders. Sound cards, speakers and other devices by the customer.
This includes physical removal of any factory fitted suppression coils and/or capacitors. If you intend to fit a decoder, please make sure that you have fully tested the model and have carefully followed the manufacturers instructions (including running in) first.
I will assume that if you open the loco to fit a decoder, you are satisfied with the quality, operation and presentation of the loco, the box, spares/attachments/nameplates and paperwork etc. And have thus accepted full ownership and personal responsibility for the item. I will not accept a return if a loco has been taken apart by the customer. (including powder weathering) and/or detailing by modified numbers, transfers or nameplates being added or removed in any way.The security mark has been removed or defaced. The security seal determines whether the loco has been opened (body removed from chassis). I reserve the right to take legal action against anyone who seeks to defraud me by knowingly attempting to return an item to me that was not mine.
Loss or damage by the customer. To the box, spares/attachments/nameplates etc. Loss or damage incurred during the return of the item. None of the above clauses are intended to be construed as restrictive statements.
Once you have notified me and I have agreed to accept the return, please return the item, along. With a covering letter to: Mr A R Marlborough-Fletcher (teral2), 5 Fernbank Drive, Windygates, Leven, Fife. This means that if you change your mind and no longer want the item, you must notify me within 7 days of receipt and advise me that you are returning. That means as per all the conditions as laid out in in paragraphs 1- 4. The loco, box, spares/attachments/nameplates etc.Ideally, this would mean that you have not opened the box and removed the item and certainly have not have used it in any way. The item must be wrapped and packed securely as to the standards as it was received. Please note that failure to adhere to this requirement, in that if it should result in loss or damage of the item in transit, you the customer will be liable for the loss in full and I will accept no liability. I do my best to make sure your item is properly packed and insured to the right level of value/cover. Please note that this does not apply to customers who return items under the 7 day cooling off period, who change their minds (see paragraph 5). If you would like to pay by cheque, see paragraph 11. Packing will always be secure and strong and marked for your personal attention. Lease telephone me on 07737 020350 to arrange a time to collect. Please make telephone calls at reasonable times: Monday to Saturday 10.00 to 18.00. I appreciate that some customers do not have a Pay Pal account and prefer to pay by cheque. Cheques should be made payable to: Mr A R Marlborough-Fletcher and sent with a covering letter to: Mr A R Marlborough-Fletcher, 5 Fernbank Drive, Windygates, Leven, Fife. Please note that I cannot be held responsible if cheques are lost or stolen in the post. All payments by cheque have to clear through our account before any items can be despatched or collected. Please let me know ASAP when you receive your items.
Please be prompt, honest and genuine in your feedback. If you like the service you got from me please let me know.Please do not leave any negative or neutral feedback without contacting me first. I will always do my best to resolve any problems fairly and reasonably. Nevertheless, I will always challenge any unfair feedback. Please be fair and reasonable. Did I do everything that I promised?
Did I give you the good service that you expected? As for ratings for Item as Described, Communication and Despatch Time, I will always do my very best to justify you giving me 5 out of 5. Thank you for taking the time to read my Terms and Conditions, it is appreciated. The item "Excellent Rake of 6x New Graham Farish 373-776E TTA Tank Wagons in ESSO Livery" is in sale since Wednesday, March 28, 2018.
This item is in the category "Collectables\Model Railways & Trains\N Gauge\Wagons". The seller is "teral2" and is located in Leven.This item can be shipped to United Kingdom.